Update Mass Storage Controller Driver For Dell Latitude E5420

  1. Mass Storage Controller Driver Windows 10 Dell Latitude E5420
  2. Dell Latitude E5420 Bluetooth Driver

Hi,

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Update Mass Storage Controller Driver For Dell Latitude E5420

Dell Latitude E5520 laptop

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Windows 10, 64 bit, Feature update to Windows 10, version 1709

After upgrading from Windows 7 to Windows 10, and after every major Windows 10 update, I have noticed that my internal microphone 'disappears' - it is not disabled, it is simply not there.

The solution (which I have had to do twice now), is to install the IDT Audio driver. This link to the Dell community forum has more detail, as this is something that seems to affect quite a few Dell laptops:

https://www.dell.com/community/General/E5420-Windows-10-does-not-detect-microphone-is-there-a-solution/m-p/4684233

However, after the latest major update (1709), the microphone again disappeared, but this time, after installing the IDT driver, the laptop will not boot.

Mass Storage Controller Driver Windows 10 Dell Latitude E5420

I need to boot into safe mode and uninstall the audio driver, then the laptop can boot again normally (though, of course, the internal microphone does not work).

Dell Latitude E5420 Bluetooth Driver

Any suggestions for where to investigate further?
[Moved from: Windows / Windows 10 / Windows update, recovery, & backup]